What constitutes an Emergency?

When life or property is in imminent danger. If you have vandalism, loud music complaint, keys locked in a vehicle without a child locked inside also, this is a non emergency and the 716-648-5111 number should be used. If a crime is in progress, such as a larceny, domestic incident, assault, this is considered an emergency and 911 should be used.

If a citizen needs assistance from a Town department other than Police, Fire or EMS, they should contact 649-6111 and follow the menu.

Show All Answers

1. Who do I call for Utility Problems?
2. What phone number to use when calling Police/Fire/EMS?
3. What constitutes an Emergency?
4. What can I expect when calling for assistance?
5. What about when I am using my cellular phone to dial 911?