Health Insurance Information & Counseling Assistance Program (HIICAP)

One-on-one counseling is available through Erie County Department of Senior Services. This Program offers unbiased information and assistance regarding:

  • Health Insurance
  • Supplemental Policies
  • Long-Term Care Insurance
  • Assistance with Filing Claims and Referrals to Other Professional

For more information or to make an appointment, call 716-646-0665. A volunteer counselor will be available each month, usually the 1st and 4th Wednesday of each month.

Open Enrollment for Medicare Plans

Open Enrollment for Medicare Plans occurs from October to December. Actual dates change from year-to-year. HIICAP volunteers will be available for appointments on most Wednesdays during this period. Please call 716-646-0665 for specific days and times.

Please check our Prime Times tab on our website for periodic updates.