The Town of Hamburg Public Safety Dispatch Center provides dispatching services to many agencies in the South Towns of Erie County, New York. The primary agencies served are the Police, Fire and EMS (Emergency Medical Services) units of the Town of Hamburg. This includes all of the Villages of Blasdell, and Hamburg. The Dispatch Center is the contact point for the Dog Control Officers throughout the Town of Hamburg. The Dispatch Center also answers all 911 hardwired telephone calls within the Town of Hamburg, and dispatches the Southtowns Hazmat Team, and the Town of Hamburg Water Rescue Unit. The Dispatch Center is also the afterhours contact point for many Town Agencies, including the Buildings and Grounds, and Town Highway Departments.
In the event of an emergency, always dial 911. For non-emergencies, or questions, dial 716-648-5111 ext "0".
The Town of Hamburg upgraded its Dispatch Office which resulted in allowing dispatch to be in constant contact with patrol and command personnel, as well as providing a markedly improved working environment. The dispatch office includes new radio consoles, computers, furniture, and jail area with sally port, break room and rest rooms. The complete dispatch office, records office, jail area and sally port are totally secure from outside intrusion. The new equipment takes us well into the 21st century, with a facility that is modern, secure and able to handle the challenges of today and tomorrow.